Privacy and Cookies
We take your privacy extremely seriously and are committed to protecting the privacy and security of visitors to our website. We will always keep your data safe and secure.
For the purposes of the General Data Protection Regulation (GDPR), the data controller – the organisation that’s responsible for your privacy – is City College Norwich.
The College is part of the Transforming Education in Norfolk (TEN) Group and uses Norfolk Educational Services Limited, which is another member of the Group, to undertake certain administrative and support functions on its behalf. The function of marketing and managing this website is undertaken on the organisation’s behalf by Norfolk Educational Services.
How we use your information
We use your information in a number of different ways. The information below outlines what we do and why we do it.
Your name and contact details
How? To send you information by email. Why? To respond to enquiries and keep you up to date. We only send this with your permission.
Information about your phone or laptop and how you use our website
How? To improve our website. Why? To give you the best possible experience when using our website on all devices.
Sharing your information
We share your data with following organisations as an essential part of being able to provide our services to you:
Organisations in the TEN Group, such as Norfolk Educational Services, who are responsible for different activities delivered by our Trust
Organisations approved by you, such as social media sites
Keeping your information
We hold your information for as long as it is needed for us to be able to provide our services to you.
You have lots of rights relating to your personal information:
The right to be informed about how your personal information is being used
The right to access the personal information we hold about you
The right to request the correction of inaccurate personal information we hold about you
The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
The right to stop direct marketing messages and to withdraw consent for other consent-based processing at any time
The right to request that we transfer or port elements of your data either to you or another service provider
The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office
(1) Site functionality cookies – these cookies allow you to navigate the site and use our features.
(2) Site analytics cookies – these cookies allow us to measure and analyse how our visitors use the site, to improve both its functionality and your website experience.
(3) Customer preference cookies – when you are browsing or applying on our website, these cookies will remember your preferences (like your location), so we can make your experience as seamless as possible, and more personal to you.
(4) Targeting or advertising cookies – these cookies are used to deliver adverts relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.
By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future.
If you want to delete any cookies that are already on your computer, the ‘help’ section in your browser should provide instructions on how to locate the file or directory that stores cookies. Further information about cookies can be found here.
Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site.